DearCoinExusers:
Recently,CoinExsupporthasnoticedthatduringsomeofUSDTwithdrawals,thesiteindicatedthattheassetsaredeductedandsuccessfullywithdrawninWithdrawalHistory;However,itsstatusread“Invalid;Senderhasinsufficientbalance”whenuserstrackeditstransactionIDinBlockchainexplorers.
ThefeedbackshavebeenimmediatelyforwardedtotheR&Dteam.Oncethereasonforunsuccessfulwithdrawalhasbeenlocated,thedeductedUSDTassetswillbereturnedtoitswithdrawalaccountwithin3workingdays.Ifyouwishtowithdrawagain,pleasere-submitawithdrawalrequestandfollowthewithdrawalinstruction.
Weapologizefortheinconveniencesandthankyousomuchforunderstanding.IfyouhaveanyquestionsaboutCoinEx,pleasecontactourSupportHERE.
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